Frequently Asked Questions — Piamcast Photo Booth Houston
Everything you need to know about renting a photo booth in Houston with Piamcast.
What packages do you offer?
Piamcast offers three packages, all fully self-serve. Basic ($299 / 2 hours) is ideal for smaller gatherings. Standard ($399 / 3 hours) adds the Celebrity B&W Smooth Glam filter and unlimited GIFs. Premium ($599 / 5 hours) includes everything in Standard plus extended coverage for full event timelines. Any package can add an on site attendant, onsite prints, or keychain photo inserts.
What is included in every package?
Every package includes unlimited digital photos, instant sharing via text and email when Wifi is available, a personalized event overlay with your names and date, an online event gallery delivered within 48 hours after the event, and professional setup and teardown. Standard and Premium also include the Celebrity B&W Smooth Glam filter and unlimited GIFs. An on site attendant, onsite prints, and keychain photo inserts are available with any package.
What is the difference between Standard and Premium?
Both Standard ($399 / 3 hours) and Premium ($599 / 5 hours) are fully self-serve — your guests use the booth independently and receive photos instantly. Premium adds two extra hours of coverage, ideal for longer events that run from cocktail hour through the end of the night. Both include the Celebrity B&W Smooth Glam filter.
Can I add extra hours to my package?
Yes. Additional hours can be added to any package at $150 per hour when booked in advance or $200 per hour when added on the event day. You can add as many as you need, subject to availability.
Are there travel fees?
The first 20 miles from the Piamcast office have no travel fee. Travel beyond the first 20 miles includes a fee that is calculated automatically and shown in your proposal.
Are the prices shown final?
Prices shown are estimates. Your final invoice is shared after we confirm your event details — it will reflect your selected package, any add-ons, and any applicable travel fee. There are no surprise charges beyond what is confirmed in writing before your event.
How do onsite prints work?
With the onsite prints add-on, guests receive a physical printed photo directly from the booth at your event — no waiting, no ordering after. Each print is produced on-site within seconds using professional dye-sublimation technology, delivering vibrant, lasting quality. Prints include your custom event overlay design. Onsite prints are a $350 add-on available with any package.
What are keychain photo inserts?
Keychain photo inserts feature a photo taken at the booth during your event. Each insert is personalized with your event overlay design, produced onsite, and placed in a durable keychain for guests the same day. The $499 add on covers up to 150 keychain photo inserts and is available with any package.
Which packages can use the physical add-ons?
An on site attendant, onsite prints, keychain photo inserts, and extra hours are available with every package. Whatever package you choose, you can add support or physical keepsakes for your guests.
How do guests use the photo booth?
Guests simply walk up to the booth, follow the onscreen prompts, and take their photos. Standard and Premium also let guests create unlimited GIFs. The booth has a touchscreen interface with professional lighting, and guests receive a text or email with a link to their media within seconds when Wifi is available. No app or account is required.
What is a GIF and how does it work at the booth?
A GIF is a short, looping animated image created from a burst of photos. It captures movement and personality in a way a single photo does not. Unlimited GIFs are included with Standard and Premium, but not Basic.
How long does setup take and when do you arrive?
We typically arrive 45 to 60 minutes before the booked service start time. Setup will be complete before service begins unless client or venue access delays prevent it. The client facilitates the venue relationship, and Piamcast coordinates access and timing with the venue once authorized. We also handle teardown after service ends.
How much space does the booth need?
Our open-air booth requires approximately 8×8 feet of floor space, plus access to a standard power outlet within 25 feet. A distance of 10 feet or less is preferred. We do not use an enclosed booth structure, so the footprint is minimal and it integrates naturally into most venue layouts. If your venue has specific space constraints, let us know when you inquire and we'll confirm fit.
Can the booth be set up outdoors?
Yes, when the host provides a covered location on flat, level ground within 25 feet of a standard power outlet. A distance of 10 feet or less is preferred. The booth cannot be exposed to direct sunlight or rain. If the outdoor location is unsuitable, we will use a suitable indoor fallback when one is available. Once setup is complete, the booth cannot be relocated during the event. Tell us that your event is outdoors when you inquire so we can confirm the setup plan.
Do photo booth packages include an attendant?
Basic, Standard, and Premium are self service and do not include a general booth attendant. A standalone on site attendant is available with any package starting at $30 per hour and can be requested during the availability form. Onsite prints and keychain photo inserts include the attendant required to provide those physical services.
What is the Celebrity B&W Smooth Glam filter?
The Celebrity B&W Smooth Glam filter is a professional black-and-white photo filter that applies a smooth, polished skin tone effect — giving portraits an editorial, magazine-quality look. It's included in the Standard and Premium packages. Customer feedback frequently identifies photos made with this filter among the favorite images from the event.
How do I book Piamcast for my event?
Start by selecting a package on our packages page, then click 'Book [Package Name]' to enter the availability form. You'll share your event date, location, event type, and contact info. We review your details and follow up — usually within a few hours — to confirm availability and share a formal invoice. Your date is secured once you confirm and pay the deposit.
Is a deposit required to book?
Yes. A non refundable deposit equal to 50% of the total booking amount is required to hold your event date. Payment terms and accepted methods are included in your invoice after we confirm availability.
How far in advance should I book?
We recommend booking at least 4–8 weeks in advance, especially for Saturday events and peak months (April–June and September–November in Houston). That said, we do accommodate last-minute bookings when our schedule allows — submit your inquiry and we'll let you know immediately if your date is available.
What is your cancellation policy?
Our cancellation policy is shared in your booking invoice. Generally, deposits are non-refundable but we work with clients to reschedule when possible due to unforeseen circumstances. If you need to cancel or reschedule, contact us as early as possible and we'll do our best to accommodate.
Do you have liability insurance?
Yes. Piamcast carries general liability insurance and can provide a certificate of insurance when requested by the venue after booking.
Can I customize what appears on the photos?
Yes. Every booking includes a complimentary overlay featuring your event name and date. Before your event, we'll work with you to finalize the design. You can share a photo of the guest of honor to display on the booth's welcome screen at no extra charge.
When are printed photos and keychain photo inserts handed out?
Printed photos and keychain photo inserts are produced onsite during your event and handed to guests as they are completed. Guests receive their digital share and physical keepsake right away.
Do you provide props?
Props are not currently part of standard Piamcast packages. Our focus is on a clean, modern photo booth experience that produces high-quality portraits — props tend to create clutter and lower photo quality. Many clients prefer this approach, especially for weddings and corporate events. If you'd like to provide your own themed props, you're welcome to.
What areas does Piamcast serve?
Piamcast serves Houston and the surrounding Greater Houston area, including The Woodlands, Katy, Sugar Land, Pearland, Spring, Cypress, Fulshear, Conroe, Humble, Friendswood, League City, and Missouri City. Travel charges follow the published distance policy and are shown in the proposal.
Can you serve events outside the Greater Houston area?
Our primary service area is Houston and surrounding suburbs. For events outside this area, contact us directly and we'll let you know if we can accommodate your date and location. The published travel fee policy applies based on the event location.
How do guests receive their photos after the booth?
After each booth session, guests receive a text message or email within seconds when Wifi is available, containing a link to their photos. Standard and Premium sessions also include unlimited GIFs. No app download is required. Guests can save or share their media immediately.
Is there an event gallery with all the photos?
Yes. Every booking includes a private online event gallery for the event photos. Galleries for Standard and Premium also include GIFs created during the event. Your complete online event gallery will be delivered within 48 hours after the event and can be shared with guests.
What is the photo quality like?
Piamcast uses DSLR-quality cameras with professional ring lighting to produce high-resolution, well-lit photos. The open-air booth design allows for more natural posing and larger groups compared to enclosed booths. The Celebrity B&W Smooth Glam filter (included in Standard and Premium) gives portraits an editorial quality that customers frequently identify among their favorite event photos.
How long is the event gallery available?
Event galleries are available for at least 90 days after your event. If you need access beyond that period, contact us and we'll do our best to accommodate. We recommend downloading all photos within 30 days of your event to ensure you have a personal backup.
Do all packages include printing?
Every package is digital by default, with photos delivered by text or email when Wifi is available. Standard and Premium also include unlimited GIFs. Onsite prints are a $350 add on for any package. Keychain photo inserts are also available as a keepsake add on.