Frequently Asked Questions — Piamcast Photo Booth Houston
Everything you need to know about renting a photo booth in Houston with Piamcast.
What packages do you offer?
Piamcast offers three packages, all fully self-serve. Basic ($299 / 2 hours) is ideal for smaller gatherings. Standard ($399 / 3 hours) is our most popular package and includes the Celebrity B&W Smooth Glam filter. Premium ($599 / 5 hours) includes everything in Standard plus extended coverage for full-event timelines. Any package can add onsite prints or photo keychains.
What is included in every package?
Every package includes unlimited color photos and GIFs, instant sharing via text and email, a personalized event overlay with your names and date, an online event gallery link, professional setup and teardown, and liability insurance. The main difference between packages is coverage time. Physical add-ons like onsite prints and photo keychains are available with any package.
What is the difference between Standard and Premium?
Both Standard ($399 / 3 hours) and Premium ($599 / 5 hours) are fully self-serve — your guests use the booth independently and receive photos instantly. Premium adds two extra hours of coverage, ideal for longer events that run from cocktail hour through the end of the night. Both include the Celebrity B&W Smooth Glam filter.
Can I add extra hours to my package?
Yes. Additional hours can be added to any package at $150 per hour, and you can add as many as you need. Extra hour availability is confirmed during the booking process based on your event date and our schedule.
Are there travel fees?
Piamcast serves Houston and surrounding suburbs with no travel fee for most locations. A travel fee may apply for venues located more than 30 miles from central Houston. Your final invoice will include any applicable travel fee based on your event ZIP code.
Are the prices shown final?
Prices shown are estimates. Your final invoice is shared after we confirm your event details — it will reflect your selected package, any add-ons, and any applicable travel fee. There are no surprise charges beyond what is confirmed in writing before your event.
How do onsite prints work?
With the onsite prints add-on, guests receive a physical printed photo directly from the booth at your event — no waiting, no ordering after. Each print is produced on-site within seconds using professional dye-sublimation technology, delivering vibrant, lasting quality. Prints include your custom event overlay design. Onsite prints are a $350 add-on available with any package.
What are photo keychains?
Photo keychains are durable acrylic keychains featuring a photo taken at the booth during your event. Each keychain is personalized with your event overlay design, produced on-site, and handed to guests the same day. Photo keychains are a $499 add-on covering up to 150 keychains, available with any package.
Which packages can use the physical add-ons?
All add-ons — onsite prints, photo keychains, and extra hours — are available with every package. Whatever package you choose, you can add physical keepsakes for your guests.
How do guests use the photo booth?
Guests simply walk up to the booth, follow the on-screen prompts, and take their photos or GIFs. The booth has a touchscreen interface with professional lighting — no instructions needed. After each session, guests receive a text or email with a link to their photos within seconds. No app download, no account creation, no friction.
What is a GIF and how does it work at the booth?
A GIF is a short, looping animated image — like a mini video that plays on repeat. At the Piamcast booth, guests take a short burst of photos that are automatically assembled into a fun animated GIF. These are especially popular at parties and corporate events because they capture movement and personality in a way a single photo doesn't. GIFs are included in every package at no extra charge.
How long does setup take and when do you arrive?
We typically arrive 45–60 minutes before your event start time to set up the booth completely before your first guest walks in. Setup is fully handled by our team — you don't need to coordinate with us on the day. We also handle full teardown after your event ends.
How much space does the booth need?
Our open-air booth requires approximately 8×8 feet of floor space, plus access to a standard power outlet within 10 feet. We do not use an enclosed booth structure, so the footprint is minimal and it integrates naturally into most venue layouts. If your venue has specific space constraints, let us know when you inquire and we'll confirm fit.
Can the booth be set up outdoors?
Yes, the booth can be set up outdoors for daytime events in covered or shaded areas. We require protection from direct sunlight and weather — a tent, canopy, or covered patio works well. We do not set up in open areas during rain or with direct sun exposure on the equipment. When you inquire, note whether your venue is indoor or outdoor and we'll confirm requirements.
What is the Celebrity B&W Smooth Glam filter?
The Celebrity B&W Smooth Glam filter is a professional black-and-white photo filter that applies a smooth, polished skin tone effect — giving portraits an editorial, magazine-quality look. It's included in the Standard and Premium packages. Photos taken with this filter tend to be guests' favorites of the night and are especially popular at weddings and quinceañeras.
How do I book Piamcast for my event?
Start by selecting a package on our packages page, then click 'Book [Package Name]' to enter the availability form. You'll share your event date, location, event type, and contact info. We review your details and follow up — usually within a few hours — to confirm availability and share a formal invoice. Your date is secured once you confirm and pay the deposit.
Is a deposit required to book?
Yes. A deposit is required to hold your event date. The deposit amount and payment terms are included in your invoice after we confirm availability. We accept major credit cards and other payment methods — details are shared in your booking confirmation.
How far in advance should I book?
We recommend booking at least 4–8 weeks in advance, especially for Saturday events and peak months (April–June and September–November in Houston). That said, we do accommodate last-minute bookings when our schedule allows — submit your inquiry and we'll let you know immediately if your date is available.
What is your cancellation policy?
Our cancellation policy is shared in your booking invoice. Generally, deposits are non-refundable but we work with clients to reschedule when possible due to unforeseen circumstances. If you need to cancel or reschedule, contact us as early as possible and we'll do our best to accommodate.
Do you have liability insurance?
Yes. Liability insurance is included with every Piamcast booking at no extra cost. Many Houston-area event venues and corporate clients require vendors to carry insurance — we have you covered. We can provide a certificate of insurance upon request after booking is confirmed.
Can I customize what appears on the photos?
Yes. Every booking includes a complimentary overlay featuring your event name and date. Before your event, we'll work with you to finalize the design. You can share a photo of the guest of honor to display on the booth's welcome screen at no extra charge.
When are printed photos and keychains handed out?
Printed photos and photo keychains are produced on-site during your event and handed out to guests as they are completed — not at the end of the night. Guests leave the booth with their digital share AND their physical keepsake right away. This keeps the energy up throughout the event.
Do you provide props?
Props are not currently part of standard Piamcast packages. Our focus is on a clean, modern photo booth experience that produces high-quality portraits — props tend to create clutter and lower photo quality. Many clients prefer this approach, especially for weddings and corporate events. If you'd like to provide your own themed props, you're welcome to.
What areas does Piamcast serve?
Piamcast serves Houston and the surrounding Greater Houston area, including The Woodlands, Katy, Sugar Land, Pearland, Spring, Cypress, Fulshear, Conroe, Humble, Friendswood, League City, and Missouri City. A travel fee may apply for venues more than 30 miles from central Houston.
Can you serve events outside the Greater Houston area?
Our primary service area is Houston and surrounding suburbs. For events outside this area, contact us directly and we'll let you know if we can accommodate your date and location. Additional travel fees would apply.
How do guests receive their photos after the booth?
After each booth session, guests receive a text message or email within seconds containing a link to their photos and GIFs. No app download is required — guests tap the link and their media opens immediately in their phone's browser. They can save, share to social media, or send to friends right away.
Is there an event gallery with all the photos?
Yes. Every booking includes a private online event gallery where all photos and GIFs from the night are stored. You'll receive the gallery link after your event and can share it with guests who want to revisit or download any photos they missed.
What is the photo quality like?
Piamcast uses DSLR-quality cameras with professional ring lighting to produce high-resolution, well-lit photos. The open-air booth design allows for more natural posing and larger groups compared to enclosed booths. The Celebrity B&W Smooth Glam filter (included in Standard and Premium) gives portraits an editorial quality that guests consistently call their favorite photos of the event.
How long is the event gallery available?
Event galleries are available for at least 90 days after your event. If you need access beyond that period, contact us and we'll do our best to accommodate. We recommend downloading all photos within 30 days of your event to ensure you have a personal backup.
Do all packages include printing?
Every package is digital by default — photos and GIFs are delivered instantly via text or email. If you'd like physical prints at your event, onsite prints are available as a $350 add-on with any package. You can also add photo keychains for a take-home keepsake.